Cancellation before the booking date
- Bookings can be cancelled well in advance without charge.
- في حال الإلغاء قبل وقت قصير، قد يتم خصم جزء من المبلغ أو كامل المبلغ
Cancellation after booking has started
- If the lease period has started, the remaining amount cannot be refunded.
- The time used is calculated only according to the terms.
No attendance
- If the car is not picked up on the scheduled date without prior notification, the reservation may be cancelled without refund.
retrieval
- Refunds (if applicable) will be processed within 5 to 14 business days.
- Refunds are processed using the same payment method.
Booking modifications
- The booking can be modified according to availability.
- قد يترتب على التعديل تغيير في السعر أو رسوم أضافية
Special cases
- In emergency or unforeseen circumstances, flexibility will be applied as needed.